The first answer
Prepare the search evidence without assuming compensation is available.
| Route | Condition |
|---|---|
| Search | Submit from seven days after mailing; recovery is not assured |
| Refund | A service with a money-back guarantee |
| Insurance claim | Insured mail may qualify; claim rules and deadlines apply |
Gather the details
Prepare sender and recipient mailing addresses, container size and type, identifying information such as a tracking number or mailing date, a contents description and helpful pictures.
Know what a search does
USPS sends confirmation and periodic updates. Finding and forwarding the item is not assured.
Choose a separate remedy carefully
A money-back-guarantee service may qualify for a refund. Insured mail may qualify for a claim; for damaged or missing contents, USPS says to file immediately and no later than 60 days from mailing.
Sources & scope
An AI-assisted guide checked against the linked primary sources. Source review dates are not announcement dates.